Terms of Service

Please read these Terms carefully. They form a binding agreement between you and Universal Inc., operating through its Universal Ventures brand, when you access or use a covered Universal Ventures website, product, service, program, or application.

These Terms of Service (“Terms”) govern your access to and use of the Universal Ventures website, services, content, communications, and other offerings owned or operated by Universal Inc. (“Universal,” “we,” “our,” or “us”).

These Terms apply specifically to Universal Ventures, a consumer-facing brand and service of Universal Inc. Separate terms may apply to other Universal Inc. brands or to specific Universal Ventures offers where expressly stated.

By accessing or using a covered offering, creating an account, placing an order, enrolling in a program, or otherwise indicating acceptance, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the applicable offering.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering a binding agreement to make purchases, create a paid account, or enroll in a paid service. If you permit a minor to use an offering, you represent that you are the minor's parent or legal guardian and accept responsibility for the minor's use, subject to applicable law. If you use an offering for an organization, you represent that you have authority to bind it.

2. Accounts and Account Security

Some offerings may require an account. You agree to provide accurate, current, and complete information; maintain the confidentiality of credentials; promptly update account information; and notify us of suspected unauthorized access. You are responsible for activity under your account to the extent permitted by law. We may require identity or payment verification and may refuse, suspend, or close accounts for legitimate security, fraud-prevention, legal, or operational reasons.

3. Offerings and Brand-Specific Terms

Universal Inc. operates distinct brands whose offerings may include physical products, digital content, memberships, coaching, personal training, educational programs, communities, events, software, and artificial intelligence-enabled experiences. Additional terms, policies, waivers, product instructions, order terms, or program rules presented with a particular offering are incorporated into these Terms by reference. If a conflict arises, the more specific terms govern with respect to that offering.

4. Orders, Pricing, Payment, and Taxes

• You agree to pay all charges associated with your orders at the prices in effect at the time of purchase.
• Prices are subject to change, and we may correct errors in pricing or descriptions.
• Payments are processed through third-party providers. We may not store full payment card details unless expressly stated.
• You are responsible for any applicable taxes, duties, or similar charges.
• Subscriptions or recurring services may be billed on a recurring basis until canceled in accordance with these Terms and the applicable offer terms.

5. Subscriptions, Memberships, and Automatic Renewal

Subscriptions and memberships may automatically renew unless canceled before the renewal date in accordance with the applicable offer terms. You authorize recurring charges to your payment method until cancellation. Cancellation stops future renewals but does not entitle you to a refund for the current period except where required by law or the applicable offer terms.

6. Coaching, Fitness, Wellness, and Educational Disclaimer

Coaching, training, wellness, and educational offerings are for general informational and support purposes only and are not a substitute for professional medical, psychological, legal, financial, or other professional advice. Consult a qualified professional before starting any program, especially if you have a medical condition, are pregnant, or take medication. Stop and seek professional care if you experience pain, dizziness, chest pain, shortness of breath, or other concerning symptoms. In an emergency, contact local emergency services. Results vary and are not guaranteed.

7. Product Use and Safety

You agree to read and follow labels, instructions, warnings, storage guidance, and intended-use limitations for physical products, including gardening and soil-related products offered through Dirty Gurl Dirt. Use products only as directed and keep them away from children, pets, food, or other sensitive environments where instructed. Do not rely on website content as a substitute for product labels or professional advice.

8. Artificial Intelligence and Automated Features

AIRLUME and other Universal offerings may use artificial intelligence, automation, or machine-generated content. Outputs may be incomplete, inaccurate, outdated, or unsuitable for your circumstances. You are responsible for reviewing outputs and exercising independent judgment before relying on or acting upon them.

Do not submit sensitive personal information, confidential information, trade secrets, protected health information, or regulated data to an AI feature unless the feature expressly permits it and provides appropriate terms. AI features are not a substitute for professional advice or emergency services. We may use automated systems to support moderation, security, recommendations, and customer service, subject to our Privacy Policy.

9. Acceptable Use

You may not use an offering to:

• Violate any law, regulation, court order, contractual duty, or third-party right.
• Harass, threaten, defraud, impersonate, exploit, or harm another person.
• Upload or distribute unlawful, infringing, deceptive, defamatory, obscene, malicious, or privacy-invasive content.
• Introduce malware, interfere with security, probe vulnerabilities, bypass access controls, or disrupt an offering.
• Scrape, harvest, crawl, or use automated means to access an offering except as expressly authorized.
• Reverse engineer, decompile, copy, frame, resell, or commercially exploit an offering except where applicable law prohibits restriction or we provide written permission.
• Use an offering or its output to make unlawful discriminatory decisions or to facilitate high-risk or harmful activity.
• Misrepresent affiliation with Universal Inc. or use our brands in a way likely to cause confusion.

10. User Content and Feedback

You retain ownership of content you submit, subject to rights you grant us. You represent that you have the rights needed to submit the content and that it does not violate law or third-party rights.

To operate and improve the applicable offering, you grant Universal Inc. a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, and otherwise use submitted content solely as reasonably necessary to provide, secure, support, and improve the offering and as described in our Privacy Policy. This license ends when the content is deleted from our systems, subject to reasonable backups, legal obligations, and content shared with others.

If you voluntarily provide ideas, suggestions, or feedback, we may use them without restriction or compensation, provided we do not publicly identify you without permission.

11. Intellectual Property

The offerings and their software, designs, interfaces, text, graphics, photographs, videos, audio, courses, methods, downloads, trademarks, logos, and other content are owned by Universal Inc., its brands, or licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the offering for its intended personal or internal business purpose.

No right is granted to use Universal Inc., RE-BOOTED, Dirty Gurl Dirt, Universal Personal Training, AIRLUME, or other names, logos, slogans, or marks without prior written permission. All rights not expressly granted are reserved.

12. Third-Party Services and Links

Offerings may integrate with or link to third-party services. Third parties control their own services, terms, privacy practices, availability, and content. Universal Inc. is not responsible for third-party services and does not endorse them merely by linking or integration. Your dealings with a third party are between you and that party.

13. Communications

You agree that we may send service-related notices electronically, including by email, account notification, or website posting. If you separately consent to marketing email or SMS communications, you may use the unsubscribe or opt-out method provided. SMS program terms are governed by the Universal Inc. SMS Terms, and data practices are described in our Privacy Policy.

14. Suspension and Termination

You may stop using an offering at any time and may close an account through available account or support options. We may suspend or terminate access if we reasonably believe you violated these Terms, created risk or legal exposure, failed to pay authorized charges, misused an offering, or if an offering is discontinued. Where appropriate, we will provide notice and a reasonable opportunity to address certain issues, except where law or safety concerns require immediate action.

15. Disclaimers

Offerings are provided on an “as is” and “as available” basis except where law requires otherwise. To the extent permitted by law, Universal Inc. disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that offerings will be uninterrupted, error-free, secure, or that results will meet your expectations.

16. Limitation of Liability

To the extent permitted by law, Universal Inc. is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising from or related to an offering, even if advised of the possibility. Our total liability for claims arising from an offering is limited to the amount you paid us for that offering in the relevant period, or where no charge applies, to a reasonable amount. Some jurisdictions do not allow certain limitations, so these limits may not apply to you.

17. Indemnification

You agree to indemnify and hold Universal Inc. and its affiliates, officers, employees, and agents harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of an offering, your content, or your violation of these Terms or third-party rights, except where prohibited by law.

18. Disputes, Governing Law, and Venue

Unless applicable law requires otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. You and Universal Inc. consent to the personal jurisdiction and venue of the state and federal courts serving Kent County, Delaware. Mandatory consumer protections of your home jurisdiction remain applicable where they cannot lawfully be waived.

19. Changes to These Terms

We may update these Terms to reflect changes in our offerings, operations, or legal obligations. We will post the revised Terms and update the Last Updated date. If a change is material, we will provide additional notice or obtain consent where required. Changes apply prospectively unless law permits otherwise. Continued use after updated Terms take effect constitutes acceptance, except where additional consent is required.

20. Changes to or Discontinuation of Offerings

We may modify, suspend, or discontinue an offering or feature. When reasonably practicable, we will provide notice of a material discontinuation affecting a paid offering and address prepaid, unused amounts consistent with the applicable offer terms and law. We are not liable for changes to free features or third-party dependencies except as required by law.

21. General Terms

• These Terms and any incorporated Universal Ventures offer-specific terms constitute the agreement concerning the applicable Universal Ventures offering.
• If a provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain effective.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, merger, acquisition, financing, or transfer of an offering, subject to applicable law.
• Section headings are for convenience only. The words “including” and “includes” mean “including without limitation.”
• Neither party is liable for delay caused by events beyond reasonable control, except for payment obligations and as otherwise required by law.

Contact Information

Questions or notices about Universal Ventures may be directed to:

Universal Ventures is a brand and service of Universal Inc. These Terms apply to Universal Ventures unless separate terms expressly apply.